The ways PR agencies and their clients can benefit from using BD run the gamut from new ways of crafting storytelling to inventing smarter performance metrics. BD analytics makes it easier to identify the people you want to reach, whether it be bloggers, influencers or prospective customers, it helps personalize your PR campaign by detecting moods and sentiments of different groups within the target audience etc.
PR will always be an area where creativity reigns; nevertheless data-backed insights may serve as a solid basis for creative thinking.